FAQ

Answers about subscriptions, content access, billing, and exam preparation features.

FCPSmed is a mobile study app for FCPS exam preparation. You get chapter-based MCQs, timed past papers, explanations, personal notes, peer discussions, and performance insights — designed for study between clinical duties.

No. FCPSmed is an educational tool for exam preparation only. It is not medical advice, diagnosis, or treatment. Always follow your college guidelines and use independent clinical judgment in patient care.

Demo gives you limited trial content to explore the app. Premium unlocks full chapters, past papers, offline practice, notes, discussions, and analytics.

Open Profile → Upgrade to Premium (or Profile → Subscription), choose a plan, and complete payment through Google Play. Your access activates once the store confirms the purchase.

Sign in with the same email you used when you subscribed. Premium is linked to your FCPSmed account after Google Play verifies your payment. On Android, use the same Google Play account on the device. Open Profile → Subscription to confirm your plan is active. If Premium still does not appear, email support@fcpsmed.com with your registered email and Google Play receipt.

Past papers are timed exam-style sessions. You can start, pause, resume, submit, and view your score. Full past paper access requires an active Premium subscription.

Premium users can download practice sessions for offline use. You need an internet connection to download content, sync progress, and access newly added material.

You can save personal notes on individual MCQs for revision later. Discussions let you read and join peer threads on each question. Please follow community guidelines and keep posts respectful and exam-focused.

Go to Profile → Profile Details to update your name and contact information. Use Profile → Change Password to set a new password.

Open Profile → Delete Account. This is permanent and removes your app data. Cancel your Google Play subscription separately in the store — deleting the account does not stop future billing.

Subscriptions are billed by Google Play (or the App Store on iOS). Refunds follow store policies. For billing issues or duplicate charges, email support@fcpsmed.com. Full details are in Help & Legal → Refund Policy.

Close and reopen the app and confirm you are signed in with the same email you used to subscribe. Open Profile → Subscription — the app refreshes your plan status from your account. If Premium still does not appear, email support@fcpsmed.com with your registered email and Google Play order ID.

Email support@fcpsmed.com or open Profile → Help & Legal → Help & Support. Include your registered email, device model, and app version so we can assist you faster.

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